实用商务英语常用商务英语.pptx

实用商务英语常用商务英语实用商务英语常用商务英语目录单词类成语类短句类方言类第1页/共34页壹单词类第2页/共34页1.core competenciesE.g.：Our is（T）We are professional factory(F)2.nicheE.g.:Our market in USA market.(T)We do business with American market 9 years.(F)第3页/共34页petitive advantageE.g.:We have very items.(T)We have very competitive price items.(F)4.grey hairE.g.:We are one of the grey hairy of underwear business in China.(T)We are very professional underwear factory.(F)第4页/共34页5.first mover or market leaderE.g.:Alibaba is B2B the first mover(market E.g.:Alibaba is B2B the first mover(market leader.(T)leader.(T)Alibaba do B2B business so long time.(F)Alibaba do B2B business so long time.(F)6.trustworthyE.g.Hope we become your trustworthy supplier in china.(T)We are very honest in our business.(F)第5页/共34页7.honest dealerE.g.:we hope we can be your honest dealer in E.g.:we hope we can be your honest dealer in china.(T)china.(T)We deal with our customer honestly.(F)We deal with our customer honestly.(F)8.crook and black listE.g.:We never crook our customers.If you check china company black list,you will see that it is not contain our name as we never crook our customers before.(T)We do not lie to our customers.（F）第6页/共34页9.entrepreneurE.g.：We are an entrepreneur.(T)We are a new company.(F)10.EnterpriseE.g.:We are enterprise for-products.(T)Our business history is more than 5 years.(F)第7页/共34页11.OrganizationE.g.：Jx jewelry organization(T)Jx jewelry group(F)12.ConsistencyE.g.:The order will be consistency with the sample.(T)The order will be the same quality as the sample.(F)第8页/共34页13.VariationE.g.E.g.：We have variation quality with other suppliers.(T)We have variation quality with other suppliers.(T)Our quality is not the same with other suppliers.We Our quality is not the same with other suppliers.We have different quality.(F)have different quality.(F)14.needs assessmentsWhat is the customers needs,Requirements or demands?第9页/共34页15.FeaturesE.g.E.g.：THE PRODCUTS SPECIFICATIONSTHE PRODCUTS SPECIFICATIONSFOR EXAMPLE:COMPUTER SCREEN 15 DVD HW FOR EXAMPLE:COMPUTER SCREEN 15 DVD HW 500G AND SO ON500G AND SO ON16.BenefitsHOW WILL THE PRODUCT HELP MEFOR EXAMPLE:COMPUTER BENFITS IS FAST,SAVE TIME,LIGHT,5R YEARS WARRANTY AND SO ON.第10页/共34页17.value message or sales pitchE.g.E.g.：IS THE WORD I USE TO TRY TO GET IS THE WORD I USE TO TRY TO GET CUSTOMERS TO BUY THIS PRODUCTCUSTOMERS TO BUY THIS PRODUCTOur value message is QUALITY IS OUR CULTUREOur value message is QUALITY IS OUR CULTURE第11页/共34页Which kind of business model you are?Which kind of business model you are?你你是属于哪类型的买家？是属于哪类型的买家？ManufacturingWholesalerRetailer-resellerBrokerage第12页/共34页COMPANY TYPEWhich kind of COMPANY you are Which kind of COMPANY you are？你是属于哪一种公司？你是属于哪一种公司？STAR STAR 发展好、进步快的公司，发展好、进步快的公司，DOG DOG 亏钱的公司，不靠谱的公司亏钱的公司，不靠谱的公司CASH-COW CASH-COW 稳定的企业稳定的企业LAGGARD LAGGARD 逐步落后的公司逐步落后的公司第13页/共34页1.1.state ownedstate owned：国营的，国有的：国营的，国有的2.2.WFOEWFOE（Wholly Foreign Owned EnterpriseWholly Foreign Owned Enterprise）：外商独资企）：外商独资企业业3.3.representative officerepresentative office：代表机构，代表处：代表机构，代表处4.4.JVJV（jiont venturejiont venture）：合资企业）：合资企业5.5.privateprivate：私营：私营6.6.joint-stockjoint-stock：股份公司：股份公司7.7.PLCPLC（Public Limited CompanyPublic Limited Company）：股票上市公司）：股票上市公司8.8.governmentgovernment：政府、事业单位：政府、事业单位9.9.institutioninstitution：（大学、银行等规模大的）机构：（大学、银行等规模大的）机构;惯例，制度，惯例，制度，规定，建立规定，建立;社会事业机构社会事业机构;10.10.otherother第14页/共34页贰成语类第15页/共34页1.put offE.g.:Sorry about I put off sending E.g.:Sorry about I put off sending the P.I.the P.I.2.take offE.g.:Our new items are really taken off and company is making profit.3.people personE.g.:Mr.Mike Lee is our sales manager,he is real people person.第16页/共34页4.crunch the numberE.g.:After,the big boss informed me that we cannot E.g.:After,the big boss informed me that we cannot accept your target price.accept your target price.5.have a lot on our plateE.g.:Sorry,we cannot finish the order within 30 days bcs we.6.selling like hotcakesE.g.:This design is selling like hotcakes.第17页/共34页7.think outside the box E.g.:We need to produce new E.g.:We need to produce new design,let us design,let us 8.win-win situation E.g.:We hope we become your honest supplier,it is a.9.test the waterE.g.:We are testing the water to see if changing the products packing will increase sales.第18页/共34页10.bang for the buck=value of the moneyE.g.:We think you should try our new designs instead E.g.:We think you should try our new designs instead of old designs,they give more bang for the buck.of old designs,they give more bang for the buck.11.learing curve=time taking for learing systemE.g.:Our new items are really taken off and company is making profit.12.off the top of your head=without check infoE.g.:Some time you have to think zbout quality and services otherwise it will be 第19页/共34页13.on the back burnerE.g.:The old design right now as we have more new E.g.:The old design right now as we have more new gesigns.gesigns.14.in the red/in the black E.g.:lose money/make moneyOur companty ended the year.15.ramp upE.g.:We need to our efforts to find new customers.第20页/共34页叁短句类第21页/共34页1.Quality is our culture.2.With us,your money in safe,you business in safe.3.We cannot say a certain of hand.4.We have got to report to head office.5.You can see we have put a lot of time into it.6.Quality is the soul of an enterprise.第22页/共34页7.General impressionE.g.:what is your G.I about our samples?8.You will know our products better after this small order/visit.客户想看看你们工厂时候，或者客户想先下个小单。9.We think our products will give you an edge over your competitors.和客户说产品优点的时候。第23页/共34页10.Hope fully to becine your trustworthy company in China.11.We promise to be your honest dealer.12.Our core competencies is-and our niche market is-.第24页/共34页肆方言类第25页/共34页1.Armchair criticMake comment about something and dont try to solve this problem.2.busy bodySome one wants to konw more about other peoples lives.3.cheapskateHate to spend money even when spending is needed.第26页/共34页4.couch potatoLazy person who spends a lot of time sitting or lying down.5.down to earthThe person he is so sensible.I like teacher Mike lessons bcs he is always 6.fuddy duddyOld fashion or we also can say behind the time.第27页/共34页7.go-gettervery active8.goody-goodyalways act good,sweet,nicefollows the rules perfectly9.wise guythe personhe think he understand everything,and his opinions is always the best.第28页/共34页Chang general world to business wordChang general world to business wordGeneral Word1.got2.need3.talk about4.get in touch5.make sure6.give7.let them know8.tell why9.talk more10.fix problemBusiness Word1.received2.require3.discuss4.contact5.ensure6.provide7.inform8.explain9.elaborate10.solve第29页/共34页Some expression of NO1.No big deal/No biggie Not big problem#am sorry#;I wasnot able to send money today.#No Big deal#:you can sent the money later.2.no contestone option is better then other option(compare)which payment methods you prefer?T.T is no contest.L.S is no disgusting.3.no diceit is not possible.we tried to ship the order before holiday but no dice,we will ship after holody.4.no hard feelingam not angryam sorry about missing chance visit your cmpany and forgeting to call youthat is ok;,see you next time.5.no hard doneno damage or no bad effectsi forgot to send you the bank confirmationits OK,resend it again when you are free.第30页/共34页Some expression of NO6.no ifs,ands,butsno discussyou have to send us the money before monday,no ifs:ands:buts.7.no kidding little bit surprisedwe decided to give you the orderob god:no kidding;are you sure about this?sometime is use as:i agree with you.8.no laughing matterbe more serious9.no offenseafter or before saying a comment about something or someone.almost of indian people likes cheap price,no offense,khan.10.no pain,no gainif you want to improve,you need to work so hard.yesterday i left office at midnight,so i have little tired today,but hey no pain no gain.第31页/共34页Some expression of NO11.no sweat no problemcould you send me the sample,today?sure,no sweat12.no wayno possibility13.no wonderit is not surprisingyour quality is very nice more than my imaginationno wonder:we always dealing in good quality.14.no mode to dont have the patience or energy to do somethingyesterday i have been to night club with my friend,today i am in no mode to do anything.15.no strings attachedgift or offer without any special condication or hidden requirement.my cd now is 299￥instead of 599￥no strings attached第32页/共34页Make Presentation much more fun谢谢聆听！第33页/共34页