酒店英语Unit2Check-in.ppt
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1、Check in(Registration)Front DeskReception Desk of Executive Floor行政楼层接待处行政楼层接待处“行政楼层接待处”(reception desk of executive floor)其功能跟一楼大堂的前台(front desk)大致上是一样,主要是让入住该(些)楼层的客人能享受一个较“尊贵”的特级待遇,在入住和离店手续所花时间(等候时间最短)、舒适度(可以坐着办手续)、个人私隐(绝少有别人挤在你边上)等方面都有所改善。两者不同者,只是“前台”是面向所有客人,而“接待处”就专门服务行政人员楼层的客人而已。Room Card/Room
2、 KeyRegistration Form(入住登记表)入住登记表)Passportbellman n.行李员行李员 TheProcedureofDoingChick-inStep1:Asking the guest to fill in the formStep2:Letting the guest show the ID card and credit cardStep3:Receiving the deposit from the guestStep4:Asking for the departure timeStep5:Confirming all information and gi
3、ve back ID card and credit cardStep6:Offering room key and sending wish to the guestDialogue 1Did the man make the reservation before?What kind of room does Mr.White want?Is there any room available for Mr.White?How long does Mr.White want to stay?No,he didnt.A room with a king-size bed and a bath.Y
4、es,there is.For two nights.43.1590$Peter Whitemalepassport6.16.31108800RMB/night City Wall Hotel1.May I help you?=_?=_?2.Have you made any reservation?=Do you have a _ with us?3.Wait a moment please.=_4.Please show me your passport.=_ I see your_?May I(看一看)_ your(身份证)_?5.Please fill in this registra
5、tion form?=Would you mind _out the _?reservationJust a minute/moment.Maypassporthave a look at ID cardfillingregistration form您有预订吗?Different Expressions(表达方式)6.How are you going to pay,_cash or _credit card?=How would you like to make your payment(n.付款)?7.Here are the _to room 1108.8.The _will show
6、 you up with your baggage.=Our _will _you to your room.9.I hope youll enjoy your stay with us.=_inbyroom keybellmanbellmanbring/takeRevisionTranslate the Chinese into English.空房空房/可售房可售房保证金保证金/押金押金登记登记入住入住签名签名支付,付款支付,付款给给某人安排某事某人安排某事availableroomsdepositregistrationcheck-insignaturepaymentarrangesth
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