管理学基础英语Chapter 9教学课件.pptx
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1、PPT模板下载:/moban/行业PPT模板:/hangye/节日PPT模板:/jieri/PPT素材下载:/sucai/PPT背景图片:/beijing/PPT图表下载:/tubiao/优秀PPT下载:/xiazai/PPT教程:/powerpoint/Word教程:/word/Excel教程:/excel/资料下载:/ziliao/PPT课件下载:/kejian/范文下载:/fanwen/试卷下载:/shiti/教案下载:/jiaoan/字体下载:/ziti/管理学基础英语Chapter 9International ManagementNinth EditionLuthans|DohNi
2、nth EditionFundamentals of ManagementEnglish Course forEnglish Course forFundamentals of Management管理学基础英语Chapter 9The System and Process of Controlling Fundamentals of ManagementEnglish Course for管理学基础英语管理学基础英语Chapter 9Saurashtra is a company involved in the export of indigenous food products like
3、chutneys and pickles.It has tied up with the small farmers in various states for sourcing of fruits and vegetables.In this way it helps the small farmers to sell their products at reasonable rates.The company follows a practice where only significant deviations from a budget or plan are brought to t
4、he attention of management.Thinking and Discussion In context of the above case,can you identify the principle of management control adopted by the company?Please list any two values that the company wants to communicate to the society.Fundamentals of ManagementEnglish Course forEnglish Course forFu
5、ndamentals of Management管理学基础英语Chapter 9The Control Function of ManagementFundamentals of ManagementEnglish Course forWhat is needed is a broader perspective on control as a management function:this article addresses such a perspective.The first part summarizes the general control problem by discuss
6、ing the underlying reasons for implementing controls and by describing what can realistically be achieved.In the second part,the various types of controls available are identified.The last part discusses why the appropriate choice of controls is and should be different in different settings.Fundamen
7、tals of ManagementEnglish Course for管理学基础英语Chapter 9One important class of problems against which control systems guard may be called personal limitations.Even if employees are properly equipped to perform a job well,some choose not to do so,because individual goals and organizational goals may not
8、coincide perfectly.In other words,there is a lack of goal congruence.Fundamentals of ManagementEnglish Course for管理学基础英语Chapter 9If nothing is done to protect the organization against the possible occurrence of undesirable behavior or the omission of desirable behavior caused by these personal limit
9、ations and motivational problems,severe repercussions may result.Fundamentals of ManagementEnglish Course for管理学基础英语Chapter 9Perfect control,meaning complete assurance that actual accomplishment will proceed according to plan,is never possible because of the likely occurrence of unforeseen events.Go
10、od control should mean that an informed person could be reasonably confident that no major unpleasant surprises will occur.Fundamentals of ManagementEnglish Course for管理学基础英语Chapter 9Some important characteristics First,control is future-oriented:the goal is to have no unpleasant surprises in the fu
11、ture.Second,control is multidimensional,and good control cannot be established over an activity with multiple objectives unless performance on all significant dimensions has been considered.Fundamentals of ManagementEnglish Course for管理学基础英语Chapter 9Some important characteristics Third,the assessmen
12、t of whether good performance assurance has been achieved is difficult and subjective.Fourth,better control is not always economically desirable.Fundamentals of ManagementEnglish Course for管理学基础英语Chapter 9Control-Problem AvoidanceOne possibility is automation.Another avoidance possibility is central
13、ization.A third avoidance possibility is risk-sharing with an outside body.Finally,some control problems can and should be avoided by elimination of a business or an operation entirely.Fundamentals of ManagementEnglish Course for管理学基础英语Chapter 9Control-Problem AvoidanceFundamentals of ManagementEngl
14、ish Course for管理学基础英语Chapter 9Control of Specific ActionsOne type of control,specific-action control,attempts to ensure that individuals perform(or do not perform)certain actions that are known to be desirable(or undesirable).A second type of specific action control is action accountability a type o
15、f feedback control system by which employees are held accountable for their actions.A third type of specific-action control is preaction review.Fundamentals of ManagementEnglish Course for管理学基础英语Chapter 9Control of ResultsUse of results-accountability control systems requires:(1)defining the dimensi
16、ons along which results are desired,such as efficiency,quality,and service;(2)measuring performance on these dimensions;(3)providing rewards(punishments)to encourage(discourage)behavior that will lead(not lead)to those results.Fundamentals of ManagementEnglish Course for管理学基础英语Chapter 9Control of Pe
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