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1、绩效评估:举例1Performance AppraisalAppraisee : 被评估者* XXX Co. XXX公司 Job Title : 岗位 Country : China 工作地区 Grade/Level : 级别 Division/Department : 部门 Date Joined : 受雇日期: Section/Unit : 小组 Period Covered : 考评期 Appraiser :* 评估者1. PERFORMANCE AGAINST KEY AREAS OF RESPONSIBILITY主要责任范围内的工作表现Key areas of responsibil
2、ity主要责任范围Results and comments结果和评述 l Full Name in Block Letters 用正楷写出全名2. PERSONAL EFFECTIVENESS IN THE JOB 个人工作效绩CUSTOMER SATISFACTION客户满意程度Anticipates and responds actively and sensitively in meeting the needs of internal and external customers. Initiates / participates actively in customer satisf
3、action improvement actions.能预测内外各户的需求,并主动和迅速地作出适当回应。主动提出建议并积极参与改善客户服务质量的活动。less than acceptable低于可接受水平Acceptable可以接受 Good良好 Comments:评述very good优良excellent优秀PERSONAL QUALITY Demonstrates a commitment to quality in his/her own work. Recognizes that own output is anothers input. Completes assignments
4、in an accurate, thorough and timely manner. Produces work that meets standards. 个人质素在工作上表现出对质素的重视。认识个人贡献对别人的重要性。准确、彻底及准时完成工作,并能达到标准。less than acceptable低于可接受水平Acceptable可以接受 Good良好Comments:评述very good优良Excellent优秀PERSONAL PRODUCTIVITYOrganizes and applies time and other resources effectively. Achiev
5、es objectives and improves output on a continuing basis.个人效率有效的安排和运用时间及其他资源。完成目标,并不断要求进取。less than acceptable低于可接受水平acceptable可以接受Good良好Comments: 评述very good优良excellent优秀INNOVATION AND CHANGE创新和应变Generates and implements innovative solutions. Takes sensible risks to achieve goals. Anticipates, steer
6、s and adapts to rapidly changing situations as appropriate. 提出并推行创新的工作方法。为达成目标而勇于探索,敢于冒险,但不鲁莽行事。能预料事情的变化,在不稳定的情况下,发挥领导能力;在瞬息万变的环境中,应变有度。less than acceptable低于可接受水平Acceptable可以接受Good良好Comments:评述very good优良Excellent优秀TEAMWORK群策群力 Establishes and/or contributes to cooperative and productive interactio
7、n in team working situations. 在群体工作过程中,以互相合作和互相交流的精神投入工作。less than acceptable低于可接受水平Acceptable可以接受Good 良好Comments: 评述very good优良Excellent优秀COMMUNICATION语言沟通能力Communicates with clarity, structure and conciseness in both one to one and group situations. Gears presentation to level of listener or reade
8、r. 在面对个人和群体时,都能清楚、有条不絮并且准确地表达意思。语言内容能配合听众或读者的水平。less than acceptable低于可接受水平Acceptable可以接受Good良好Comments:评述very good优良Excellent优秀LEADERSHIPMotivates and supports staff in the achievement of shared goals, demonstrating authority, integrity and credibility. Leads by example. 领导才能以坦诚、信任和有效的管理方法激励和支持员工达到
9、共同目标。事事以身作则。less than acceptable低于可接受水平acceptable可以接受 Good良好Comments:评述very good优良Excellent优秀PEOPLE MANAGEMENT/DEVELOPMENT Encourages and facilitates self development of staff, in terms of increased effectiveness in current job and further career prospects. Empowers and gives due recognition for ach
10、ievement. Appraises own staff in a proper way. 人事管理及发展鼓励并协助员工自我发展,以提高目前以至将来的工作效率。授权员工达成任务,并肯定员工的成就。对下属的工作表现作恰如其分的评估。less than acceptable低于可接受水平Acceptable可以接受 Good良好Comments:评述very good优良excellent优秀OTHERS (please specify)其它(请详细说明)less than acceptable低于可接受水平Acceptable可以接受Good良好Comments:评述very good优良ex
11、cellent优秀3. PERFORMANCE AGAINST OBJECTIVES FOR PERIOD UNDER REVIEW 考评期间内工作目标的完成情况OBJECTIVES工作目标did not meet objective未达到目标met or exceeded objectives达到或超过目标COMMENTS评述4. NEW/CHANGED OBJECTIVES FOR NEXT PERIOD 下阶段中新的/经修订的工作目标 DATE : 日期5. OVERALL VIEW OF PERFORMANCE 工作表现总评1less than acceptable低于可接受的水平2a
12、cceptable可以接受 3good良好4very good优良5excellent优秀Trend:declining趋势 退步Stable稳定Improving进步6. APPRAISAL OUTCOMES评估结果ANY OTHER COMMENTS Expand on any comments任何其它方面的评述 扩充任何类型的评述 Note any factors not covered 记录任何未涉及的因素 Is further review needed earlier than the normal review date?Yes /No 在正常的考评日期之前是否需要进一步的考评?
13、 是/否 Date: 日期TRAINING FOR IMPROVEMENT AND CAREER DEVELOPMENT关于工作改进和职业发展的培训建议COMMENTS ON SELF DEVELOPMENT OF THE APPRAISEE对被评估者自我发展的见解APPRAISEES COMMENTS被评估者的自我评述Appraisees signature Date:被评估者签名 日期Appraisers signature Date: 评估者签名 日期Next Level Managers signature Date: 部门经理签名 日期H.R. Managers signature Date: 人力资源部经理签名 日期On completion, give a copy to the Appraisee and send the original to Human Resources Department. 评估结束,此表复印件由被评估者保存,原件交人力资源部备存page 4
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