CEO Report.ppt
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1、CEO ReportSGB MeetingJuly 31,2007New YorkOutlineACM OverviewMembershipFinancialsMember satisfactionAcross the BoardsEducationPublicationsProfessionsMembershipInitiativesOn goingNew CACMCouncil RetreatMembershipFY 07Professional members:62,360Student members:20,06382,423MembershipFY 07Professional me
2、mbership continues to increaseMembershipOther factsSIG memberships:44,491SIG+ACM33,937SIG Only10,554Chapter members:33,897SubscriptionsPrint:28,492Digital Library:Professional22,878Students 9,165FinancialsFinancialsFinancialsFinancialsFinancialsSIG ConferencesFinancialsFund BalancesFinancialsFund Ba
3、lances FinancialsFund Balances DL Distribution to the SIGsDL Distribution in perspective$1,574KDL Distribution to the SIGsDL Distribution in perspective$1,800KMember Satisfaction MembershipProfessional Members64%Practitioners&Managers30%Academics/Educators&Researchers Manager18%Other6%Researcher10%P
4、ractitioner46%Academic/Educator20%Customer Satisfaction StudySource:Table 7;S1Q5a:Taking everything into consideration,please select the response which best describes your overall satisfaction with your ACM membership.About You and ACMExtremely/very satisfied(7-6)Somewhat satisfied/neutral(5-4)Somew
5、hat/very/extremely dissatisfied(3-1)Mean Satisfaction:5.5 5.6 5.3 5.6 5.6 5.5 5.5 5.5 5.5 5.4 5.4 5.5Overall Satisfaction with ACM Membership =Significantly higher than 2006/2007 at 90%level of confidence.ProfessionalsStudentsActive 2007(n=1,597)Active 2006(n=1,870)Active 2005(n=2,910)Active 2004(n=
6、2,845)Active 2007(n=365)Active 2006(n=485)Active 2005(n=840)Active 2004(n=875)%6150615759555858354335383740383647444546Customer Satisfaction StudySource:Table 8;S1Q6:Please select the statement that best describes how relevant your ACM membership is to your job/overall career (education).About You a
7、nd ACMExtremely/very relevant Somewhat/slightly relevantNot relevantACM Membership Relevance to Job/Overall Career/Education =Significantly higher than 2006/2007 at 90%level of confidence.ProfessionalsStudentsActive 2007(n=1,597)Active 2006(n=1,870)Active 2005(n=2,910)Active 2004(n=2,845)Active 2007
8、(n=365)Active 2006(n=485)Active 2005(n=840)Active 2004(n=875)%4957445744425457473752385253423846455455Customer Satisfaction StudySource:Table 7;S1Q5a:Taking everything into consideration,please select the response which best describes your overall satisfaction with your ACM membership.About You and
9、ACM2007(n=1,597)2006(n=1,870)2005(n=2,910)2004(n=2,845)2007(n=361)2006(n=413)2005(n=652)2004(n=630)2007(n=283)2006(n=333)2005(n=533)2004(n=481)2007(n=687)2006(n=805)2005(n=1,243)2004(n=1,234)2007(n=160)2006(n=194)2005(n=290)2004(n=313)2007(n=106)2006(n=125)2005(n=192)2004(n=187)Overall Satisfaction
10、with ACM-%Extremely/Very Satisfied with Membership-(Active Professionals Only)=Significantly higher than 2006/2007 at 90%level of confidence.Total Active ProsAcademics/EducatorsManagersPractitionersResearchersOthersCustomer Satisfaction Study=Significantly higher than 2006/2007 at the 90%confidence
11、level.*5-point scale:1=not relevant;5=extremely relevant*5-point scale:1=will not renew;5=definitely will renewSource:Table 8;S1Q6:Please select the statement that best describes how relevant your ACM membership is to your job and/or overall career.Table 9;S1Q7a:Which of the following statements bes
12、t describes how likely you will be to renew your ACM membership?ACM Membership Relevance toJob/Overall Career-Extremely/Very Relevant*-About You and ACMLikelihood of RenewingACM Membership-Probably/Definitely Will Renew*-(n=1597)(n=1870)(n=687)(n=805)(n=361)(n=413)(n=283)(n=333)(n=160)(n=194)(n=106)
13、(n=125)TotalPractitionerAcademic/Educator ManagerResearcherOtherCustomer Satisfaction Study=Significantly higher than 2006/2007 at the 90%confidence level.(1)7-point scale:1=extremely dissatisfied;7=extremely satisfied(2)5-point scale:1=not relevant;5=extremely relevant*Percentages are based on tota
14、l answering.Source:Table 55;S3Q4a:Taking everything into consideration,please select the response which best describes your overall satisfaction with the ACM Digital Library.Table 56;S3Q5:Please select the response below which best describes how relevant the ACM Digital Library is to your job and/or
15、 overall career.Overall Satisfaction with ACM Digital Library(Very,Somewhat,Not Too Familiar withACM Digital Library*)-Extremely/Very Satisfied(1)-ACM Digital Library Relevance to Job/Overall Career(Very,Somewhat,Not Too Familiar with ACM Digital Library*)-Extremely/Very Relevant(2)-ACM Digital Libr
16、aryTotalPractitionerAcademic/Educator ManagerResearcherOther(n=1402)(n=1618)(n=580)(n=666)(n=332)(n=382)(n=243)(n=287)(n=154)(n=187)(n=93)(n=96)Customer Satisfaction Study*Caution:Small base size.=Significantly higher than 2006/2007 at the 90%confidence level.(1)7-point scale:1=extremely dissatisfie
17、d;7=extremely satisfiedSource:Table 95;S7Q1a:Are you a member of an ACM Special Interest Group(SIG)?Table 97;S7Q2a:Taking everything into consideration,please select the response which best describes your overall satisfaction with the ACM SIG which reflects your primary technical interest?Percent Me
18、mber of ACM SpecialInterest Group(SIG)Overall Satisfaction with ACM SIG MembershipWhich Reflects Primary Interest(ACM SIG Members)-Extremely/Very Satisfied(1)-Special Interest Groups(SIGs)(n=642)(n=750)(n=207)(n=243)(n=218)(n=249)(n=91)(n=108)(n=90)(n=112)(n=36)*(n=38)*TotalPractitionerAcademic/Educ
19、ator ManagerResearcherOther(n=1597)(n=1870)(n=687)(n=805)(n=361)(n=413)(n=283)(n=333)(n=160)(n=194)(n=106)(n=125)Customer Satisfaction Study=Significantly higher than 2006/2007 at the 90%confidence level.(1)7-point scale:1=extremely dissatisfied;7=extremely satisfied*Caution:Small base size.Source:T
20、able 100;S7Q5a:In the past 12 months,how many ACM Special Interest Group(SIG)Conferences have you attended?Table 102;S7Q6a:Taking everything into consideration,please select the response which best describes your overall satisfaction with the most important conference that you attended in the past 1
21、2 months.Percent Attended ACM SIGConferences Past 12 MonthsOverall Satisfaction with Most Important ACMSIG Conference Attended Past 12 Months(ACM SIG Conference Attendees)-Extremely/Very Satisfied(1)-Special Interest Groups(SIGs)(n=245)(n=289)(n=45)(n=66)(n=107)(n=119)(n=22)*(n=33)*(n=63)(n=63)(n=8)
22、*(n=8)*TotalPractitionerAcademic/Educator ManagerResearcherOther(n=1597)(n=1870)(n=687)(n=805)(n=361)(n=413)(n=283)(n=333)(n=160)(n=194)(n=106)(n=125)Across the Boards Education BoardReorganizedBoardCurriculumAccreditationOversight of the Education CouncilCouncilImagePublicationsAreas of focusNew jo
23、urnalsEICsDigital LibraryIssuesPublications business modelNext steps with the Digital LibraryProfessionsNew BoardFocusBest Practices site/serviceCase studies(ACM Perspective)CTO RoundtableSignificant overlap with the running of QueueMembershipFocusServing and satisfying membersCurrent concentrationS
24、tudent satisfactionChaptersDistinguished Speakers ProgramDigital Media Capture(DMC)Initiatives On-going InitiativesIndia/ChinaImage and health of the fieldDiversityRevitalization of CACMCouncil RetreatIndia and ChinaTwo task forces establishedChinaMet in OctoberInitial plans in placeACM China Secret
25、ariat at TsinghuaACM China website in Chinese served from the SecretariatConsidering co-publishing a Chinese software/systems journalConsidering translation of popular content(CACM,Queue)to ChineseNext meeting being plannedIndiaTask force is just now coming togetherMeeting this FallImage and Health
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