英语面试电话面试攻略(注意事项与问答).doc

,. 一、 英语电话面试用语 1.找人 Hello, may I speak to Mr ...？ 喂，我可以和……先生讲话吗？ Hello, could I speak to Ms …？ 喂，我可以和……女士讲话吗？ Hello, Id like to speak to Mr … ? 喂，我想和……先生讲话。 Hello, is Andrew in？ 喂。安德鲁在吗？ 2．询问对方身份(Asking for identification) Whos calling, (please) ? 请问是谁打电话？ Whos speaking, (please) ? 请问是谁? Whos this, (please) ? 请问是谁? 3说明自己身份(Identifying yourself) This is Mr.…calling . 我是……先生。 This is Ms.…speaking . 我是……女士 This is Mr… 我是……先生。 4．告诉对方别挂线(Telling the person on the other end to hold on) Hold on one moment，please . 请等一下。 Hold on, please . 请先别挂电话。 Just a second. Please . /Just a moment, please . 请稍等。 5．打电话者结束对话(Ending a conversation by the caller) Well, its been nice talking to you. 噢，跟您谈话很愉快。 Thanks for your time. 谢谢您花费时间了。 I appreciate your help . 我感谢您的帮助。 I’ve really enjoyed talking to you. 跟您谈话我非常愉快。 6．接电话者结束对话(Ending a conversation by the person being called) Well, thanks for calling . 谢谢您打电话来。 It was really good to hear from you . 接到您的电话真是太好了。 Give me a call if you have any more questions . 如果您有任何问题就给我打电话。 Let me know if I can he of any more help. 如果还有什么需要帮助的就告诉我。 7.工作经历 　　1. accomplish 完成(任务等) 　　2. achievements 工作成就，业绩 　　3. adapted to 适应于 　　4. adept in 善于 　　5. administer 管理 　　6. advanced worker 先进工作者 　　7. analyze 分析 　　8. appointed 被任命的 　　9. assist 辅助 　　10. authorized 委任的;核准的 　　11. be promoted to 被提升为 　　12. be proposed as 被提名为;被推荐为 　　13. behave 表现 　　14. breakthrough 惊人的进展，关键问题的解决 　　15. break the record 打破记录 　　16. business background 工作经历 　　17. business experience 工作经历 　　18. business history 工作经历 　　19. conduct 经营，处理 　　20. control 控制 　　21. cost 成本;费用 　　22. create 创造 　　23. decrease 减少 　　24. demonstrate 证明，示范 　　25. design 设计 　　26. develop 开发，发挥 　　27. devise 设计，发明 　　28. direct 指导 　　29. double 加倍，翻一番 　　30. duties　职责 　　31. earn 获得，赚取 　　32. effect 效果，作用 　　33. eliminate 消除 　　34. employment experience工作经历 　　35. employment record 工作经历 　　36. employment 工作 　　37. enlarge 扩大 　　38. enliven 搞活 　　39. enrich 使丰富 　　40. establish 设立(公司等);使开业;确立 　　41. evaluation 估价，评价 　　42. excellent league member 优秀团员 　　43. excellent party member 优秀党员执行 实行，实施 　　44. expand 推广;扩大expedite 加快;促进 　　45. experience 经历 　　46. exploit开发(资源，产品) 　　47. export 出口 　　48. found 创立 　　49. generate 产生 　　50. good at 擅长于 　　51. guide 指导;操纵 　　52. implement 完成，实施 　　53. import 进口 二、电话英语面试中的策略(Strategies used during a telephone interview ) 1用“名”来直接称呼对方，与汉语不同的是，在讲英语的国家里，用“名”来称呼对方并非表示不尊重。 2自我介绍时，用姓或名来介绍自己，并以“How are you ？”或“Hi !”或“How are you doing ?”跟对方打招呼。 3注意停顿，同时尽量控制说话速度。 4最好站着讲话。当保持站立时，讲话人就不太紧张，而且声音听起来也会更加自然。 5注意时间。会谈者可能有一张制好的时间表，每位接受电话会谈的应聘者时间都已经分配好了。最好把时间控制在20-30分钟之内。 6 注意笔录。记下所有问了两遍的问题，记下会谈者的语气和情绪以及在会谈过程中是否有过变化。 结束电话英语面试攻略（Ending a telephone interview） 1感谢会谈者花时间和你交谈。如果主试者答应给工作的机会而且你也满意，你最好说：“Thanks for giving me an opportunity to work with your company and I will do my best to prove my skills.… 2适当时问几个问题以示您对所申请的工作感兴趣。因为这是电话对话，所以应避免一方唱独角戏。 3结束交谈。在会谈者对你的资历有了充分了解并知道你对此工作感兴趣，在你对公司有了充分了解并表示感兴趣之后，就该结束面谈了。你可以这样说：“Mary/John, I understand that youre busy and there is only so much we can measure on the phone. I hope I’ve given you enough information to realize that I have the qualifications for this position. Based on what youve shared with me ，I think we should meet what would be the convenient time ?” 三、电话面试自我介绍一 　　I will appreciate it that you give me an opportunity to introduce myself now. My name is yjbys and you can call me yjbys . I come from xxxxxxxx. Now I am a senior student and I will graduate from Nanhai Neusoft Institude of information Technology. My major is Networking . I am not only good at my major but also English . I will do my best in my working if you can give me the chance. Thats all. Thank you for your listening. 　　电话面试自我介绍二 　　　　Good morning, my name is jack, it is really a great honor to have this opportunity for a interview, i would like to answer whatever you may raise, and i hope i can make a good performance today, eventually enroll in this prestigious university in september. now i will introduce myself briefly,i am 21 years old,born in heilongjiang province ,northeast of china,and i am curruently a senior student at beijing XX uni.my major is packaging engineering.and i will receive my bachelor degree after my graduation in june.in the past 4 years,i spend most of my time on study,i have passed CET4/6 with a ease. and i have acquired basic knowledge of packaging and publishing both in theory and in practice. besides, i have attend several packaging exhibition hold in Beijing, this is our advantage study here, i have taken a tour to some big factory and company. 　　through these i have a deeply understanding of domestic packaging industry. compared to developed countries such as us, unfortunately, although we have made extraordinary progress since 1978,our packaging industry are still underdeveloped, mess, unstable, the situation of employees in this field are awkard. but i have full confidence in a bright future if only our economy can keep the growth pace still. i guess you maybe interested in the reason itch to law, and what is my plan during graduate study life, i would like to tell you that pursue law is one of my lifelong goal,i like my major packaging and i won"t give up,if i can pursue my master degree here i will combine law with my former educat ion. i will work hard in thesefields ,patent ,trademark, copyright, on the base of my years study in department of p&p, my character? i cannot describe it well, but i know i am optimistic and confident. sometimes i prefer to stay alone, reading, listening to music, but i am not lonely, i like to chat with my classmates, almost talk everything ,my favorite pastime is valleyball,playing cards or surf online. through college life,i learn how to balance between study and entertainment. by the way, i was a actor of our amazing drama club. i had a few glorious memory on stage. that is my pride. 自我介绍三 dear sir or madam, i learned from beijing Youth Daily Oct.2 that your company is offering a positing for a secretary,and its a great pleasure for me to write to explore the possibility of seeking the job. i graduated two years ago from beijing Unibersity of Technology,and obtained abachelors degree in the field of business management.During my stay in the university my major course included macro-economic,business communication skills,marketing and computer applications.I was especially fond of the coumnication skills which enabled me to dead with people and things around well. Upon graduation I engaged with HP Chaina Branch as an assistant to the head of Marketing Department. My responsibilities consisted of carrying out market surveys,writing reports and organizing meetings within the department.This two-year experience has helped me a lot in many ways.In particular, I become increasingly aware of the importance of co-ordination and co-operation among coworkers. I also believe that the experience will qualify me for the current vacancy in your company. Ipassed both CET-4 and CET-6 with high marks. my spoken English is also fulent enough to organize meetings in English, which was actually my routine work in HP.Most of my market reports were presented in English ,as my former boss id a native English speaker. Ienclose herein my resume and some relevant documents as required.And if you need any further information on me,I also refer you to Mr.Johnson, my ex-colleague, who is available at 021-868536984. I appreciate your sincere consideration of me, and am looking forward to an early interview with you..... 四、英语面试实战Q&A Q： Can you sell yourself in two minutes？ Go for it. （你能在两分钟内自我推 荐吗？大胆试试吧！） A： With my qualifications and experience, I feel I am hardworking, responsible and diligent in any project I undertake. Your organization could benefit from my analytical and interpersonal skills.(依我的资格和经验，我觉 得我对所从事的每一个项目都很努力、负责、勤勉。我的分析能力和与人相处的技巧， 对贵单位必有价值。) Q：Give me a summary of your current job description. (对你目前的工作，能否 做个概括的说明。) A：I have been working as a computer programmer for five years. To be specific, I do system analysis, trouble shooting and provide software support. (我干了五年的电脑程序员。具体地说，我做系统分析，解决问题以及软件供 应方面的支持。） Q：Why did you leave your last job？(你为什么离职呢？) A： Well, I am hoping to get an offer of a better position. If opportunity knocks, I will take it.（我希望能获得一份更好的工作，如果机会来临，我会抓 住。） A：I feel I have reached the "glass ceiling" in my current job. / I feel there is no opportunity for advancement. （我觉得目前的工作，已经达到顶峰， 即没有升迁机会。) Q：How do you rate yourself as a professional？(你如何评估自己是位专业人员呢 ？) A： With my strong academic background, I am capable and competent. (凭借我 良好的学术背景，我可以胜任自己的工作，而且我认为自己很有竞争力。） A：With my teaching experience, I am confident that I can relate to students very well. (依我的教学经验，我相信能与学生相处的很好。) Q： What contribution did you make to your current (previous) organization？ (你对目前/从前的工作单位有何贡献？) A： I have finished three new projects, and I am sure I can apply my experience to this position. (我已经完成三个新项目，我相信我能将我的经验用在 这份工作上。) Q：What do you think you are worth to us？(你怎么认为你对我们有价值呢？) A：I feel I can make some positive contributions to your company in the future. (我觉得我对贵公司能做些积极性的贡献。) Q：What make you think you would be a success in this position？ (你如何知道 你能胜任这份工作？） A：My graduate school training combined with my internship should qualify me for this particular job. I am sure I will be successful. (我在研究所的训练， 加上实习工作，使我适合这份工作。我相信我能成功。) Q：Are you a multi-tasked individual？(你是一位可以同时承担数项工作的人吗？) or Do you work well under stress or pressure？(你能承受工作上的压力吗?) A：Yes, I think so.The trait is needed in my current（or previous) position and I know I canhandle it well. (这种特点就是我目前（先前）工作所需要的，我知道我能应付自如。) Q：What is your strongest trait(s)？(你个性上最大的特点是什么？) A：Helpfulness and caring.（乐于助人和关心他人。） A：Adaptability and sense of humor.（适应能力和幽默感。） A：Cheerfulness and friendliness.（乐观和友爱。） Q： How would your friends or colleagues describe you？（你的朋友或同事怎样 形容你？） A： (pause a few seconds) (稍等几秒钟再答，表示慎重考虑。) They say Mr. Chen is an honest, hardworking and responsible man who deeply cares for his family and friends. (他们说陈先生是位诚实、工作努力，负责任的 人，他对家庭和朋友都很关心。) A：They say Mr. Chen is a friendly, sensitive, caring and determined person. (他们说陈先生是位很友好、敏感、关心他人和有决心的人。) Q：What personality traits do you admire？(你欣赏哪种性格的人？) A： (I admire a person who is）honest, flexible and easy-going. (诚实、不死 板而且容易相处的人。) A： (I like) people who possess the "can do" spirit. (有"实际行动"的人。) Q：What leadership qualities did you develop as an administrative personnel ？(作为行政人员，你有什么样的领导才能？) A：I feel that learning how to motivate people and to work together as a team will be the major goal of my leadership. (我觉得学习如何把人们的积极性 调动起来，以及如何配合协同的团队精神，是我行政工作的主要目标。) A：I have refined my management style by using an open-door policy. (我以开 放式的政策，改进我的行政管理方式。) Q：How do you normally handle criticism？(你通常如何处理别人的批评？) A：Silence is golden. Just don/t say anything; otherwise the situation could become worse. I do, however, accept constructive criticism. (沈默是金。不必 说什么，否则情况更糟，不过我会接受建设性的批评。)When we cool off, we will discuss it later. (我会等大家冷静下来再讨论。) Q：How do you handle your conflict with your colleagues in your work? (你如 何处理与同事在工作中的意见不和？) A：I will try to present my ideas in a more clear and civilized manner in order to get my points across. (我要以更清楚文明的方式，提出我的看法，使对方 了解我的观点。) Q：How do you handle your failure？(你怎样对待自己的失败？) A： None of us was born "perfect". I am sure I will be given a second chance to correct my mistake. （我们大家生来都不是十全十美的，我相信我有第二个机会 改正我的错误。) Q：What provide you with a sense of accomplishment. （什么会让你有成就感？） A：Doing my best job for your company. (为贵公司竭力效劳。) A：Finishing a project to the best of my ability. (尽我所能，完成一个项目。) Q：If you had a lot of money to donate, where would you donate it to？Why？ (假如你有很多钱可以捐赠，你会捐给什么单位？为什么？) A：I would donate it to the medical research because I want to do something to help others. (我会捐给医药研究，因为我要为他人做点事。) A：I prefer to donate it to educational institutions. (我乐意捐给教育机构。) Q：What is most important in your life right now？(眼下你生活中最重要的是什 么？) A：To get a job in my field is most important to me. (对我来说，能在这个领域 找到工作是最重要的。) A：To secure employment hopefully with your company. (希望能在贵公司任职对我 来说最重要。) Q：What current issues concern you the most？(目前什么事是你最关心的？) A：The general state of our economy and the impact of China/ entry to WTO on our industry. (目前中国经济的总体情况以及中国入世对我们行业的影响。) Q： How long would you like to stay with this company？(你会在本公司服务多久 呢？) A： I will stay as long as I can continue to learn and to grow in my field. (只要我能在我的行业力继续学习和长进，我就会留在这里。) Q：Could you project what you would like to be doing five years from now？ (你能预料五年后你会做什么吗？) A：As I have some administrative experience in my last job, I may use my organizational and planning skills in the future. (我在上一个工作中积累了一些行政经验，我将来也许要运用我组织和计划上的经验和 技巧。) A：I hope to demonstrate my ability and talents in my field adequately. (我 希望能充分展示我在这个行业的能力和智慧。) A：Perhaps, an opportunity at a management position would be exciting.（也许 有机会，我将会从事管理工作。） 如果不愿正面回答，也可以说： It would be premature for me to predict this. （现在对此问题的预测，尚嫌过 早。） 甚至还可以打趣的说： Hypothetically speaking, I might be able to do your current job as a director.（或 CEO 或 president）((说不定，我也能做你现在主任的工作呢！) Q： What range of pay-scale are you interested in？(你喜欢那一种薪水层次标准 ？) A： Money is important, but the responsibility that goes along with this job is what interests me the most. (薪水固然重要，但这工作伴随而来的责任更吸引 我。) A： 假如你有家眷，可以说： To be frank and open with you, I like this job, but I have a family to support. (坦白地说，我喜欢这份工作，不过我必须要负担我的家庭。) Other Tips (其它建议) Know something about the organization you are applying to. (了解一些你申请工 作单位的情况) Dress properly. Don/t shake hand with the interviewer until he/she extends his/her hand. (穿着要得体，人家伸手时才握手。) Don/t sit down until invited to do so by the interviewer. (人家未请，先别坐 下。) Make eye-contact with the interviewer during the interview. (面试时，眼睛要 看着对方。) Listen actively and stay calm. (注意听，保持冷静。) If invited to a meal, be especially careful about your table manners. (被邀 吃饭时，要特别注意餐桌礼节。) Don/t talk with your mouth full. (嘴里有食物，不可开口说话) Don/t make much noise while you eat. (吃东西不要出声音) Don/t blow your nose or use the toothpick at table. (不要拧鼻涕或用牙签剔牙) Don/t appear to be pushy or overly anxious to get a job.（不必过分表现急着要 工作） Be honest but not too modest.（要诚实，但不必太谦虚) Don/t put yourself down or cut yourself up. (不可妄自菲薄或自贬) Try to avoid discussing politics or religion with your interviewer. (避免与 面试人谈政治或宗教) Why did you leave your former company? 为什么离开以前的公司？ Because I’m working in a small company where a further promotion is impos sible. 因为我在一家小公司工作，升职的希望很小。 Because I’m capable of more responsibilities, so I decided to change my j ob. 因为我有能力担负起更多的责任，所以决定换工作。 Because that company