质量持续改进.ppt
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1、Keep moving.ContentsContents目目录录IntroductionIntroduction 介介绍绍a)Anta Quality Management System 安踏质量管理系统b)Quality Organizational Chart质量组织架构图c)QA/QC Role and ResponsibilitiesQA/QC角色与职责 DirectionDirectionr r质量质量方向方向Data Analysis Data Analysis 资料数据资料数据分析分析a)Problem Identification 问题分析b)Determine The Roo
2、t Causes原因分析Solutions Solutions 解解决决方法方法a)Possible Solutions 可用的解决方法b)Control and Prevention 控制与预防c)Measure the impact of solutions 测量解决方法的影响 6M Kaizen Issues6M Kaizen Issues6M6M改善改善a)Manpower 人力 b)Machinery 机械 c)Methodology 方法d)Material 物料 e)Measure 测量 f)Environment 环境P2/54Keep moving.a)a)Quality M
3、anagement SystemQuality Management System质质量管理量管理系统系统QMSQMS is designed to identify problems and measure the performance of our products and our internal processes.Corrective actions focus on the prediction,prevention and elimination of defects and errors.系统用于识别问题和测量产品表现,及内部的过程工序,集中改善产品。有主力地预见,避免及减少
4、疵点和错误的发生。Introduction Introduction 介介绍绍P3/54Keep moving.C)QA/QC Role and Responsibilities)QA/QC Role and ResponsibilitiesQA/QCQA/QC的的角色与职责角色与职责1.To maintain the Quality Management System in the operations of all factories.确保所有工厂按要求的质量管理系统运作。2.To confirm all P.O.s have run under standard inspection p
5、rocedures.确定所有定单有通过标准查验程序。3.Should conduct pre-production meetings before bulk production.在大货生产前有进行生产讲解会议,清楚要求。4.Perform random checking in every operation.每一个工序进行抽查记录及跟进改善。5.Perform AQL 4.0 level inspection on all finished products.所有成品执行AQL4.0标准检查。6.Data analysis,to determine the problems and its
6、root causes,to re-measure quality improvement effect and find possible solutions数据分析,测定问题原因,寻求解决方法,再量度改善后的效果。7.Establish control plan and prevention建立控制与预防方法。P6/54Keep moving.IQC主管主管QA主管主管前道前道QC品保部经理品保部经理数据分析员数据分析员验布员验布员后道后道QCQA抽箱抽箱专员专员辅料检验辅料检验员员车间流动车间流动巡查巡查QC中检、尾中检、尾检员检员复检员复检员品保部架构图品保部架构图Keep movin
7、g.DirectionDirection方向方向To achieve satisfaction of the Customers做到客人满意Understand the Voice of Customer(VOC)了解客人反映Inconsistent Quality performance from factory to factory各工厂质量表现不一致No systematic approach how to control and prevent the quality problem没有系统控制和预防质量问题 Attain the Critical Customer Requireme
8、nts达到客人的重要要求Zero Puckering Defect无缩皱No skipped stitch 无跳线No Dirt 无油渍No untrimmed or hanging thread 无线头P7/54Keep moving.In order to achieve our target of 4.0%defect rate,we monitor the RFT performance and defect rate at end-line inspection:我们为了达到疵点比率4.0%的目标,我们监察第一次通过率及在尾查的疵点比率:1.1.Measure the RFT Per
9、formanceMeasure the RFT Performance测测量量RFTRFT的程序的程序Factory RFT Performance Target:96%P8/54Data AnalysisData Analysis数据数据分析分析Keep moving.批量批量 样本值样本值4.0 AC RJ 2.5 AC RJ 1.5 AC RJ51-9081-20-10-191-150202-31-20-1151-280323-42-31-2281-500505-63-42-3501-1200807-85-63-41201-320012510-117-85-63201-100002001
10、4-1510-117-810000-3500031521-2214-1510-1135000-15000050021-2221-2214-15150001-50000080021-2221-2221-22Data AnalysisData Analysis数据数据分析分析(A AQL4.0QL4.0水平水平2 2抽样表)抽样表)Accept:Accept:接受接受Rejected:Rejected:拒绝拒绝Keep moving.2.Measure the Defects2.Measure the Defects测测量疵量疵点点BYS Monthly Defect Rate Factory D
11、efect RateP9/54Data AnalysisData Analysis数据数据分析分析Keep moving.Where We Are?Where We Are?测量测量我我们们在那在那个水平个水平?Target Vs Actual Quality Performance客人要求目標與實際表現(Based on Buyers AQL 4.0 level Inspection Report基于客人AQL標准查貨)全部工廠疵點比率 P10/54August 2005 August 2006目標疵點目標疵點率率.%安踏要求疵點率小于.0%Data AnalysisData Analysi
12、s数据数据分析分析Keep moving.Where We Are?Where We Are?测量测量我我们们在那在那个水平个水平?Target Vs Actual Quality Performance客人要求目标与实际表现(Based on Buyers AQL 4.0 level Inspection Report基于AQL标准查货)全部工厂疵点比率 P10/54August 2005 August 2006目标疵点目标疵点率率.%安踏要求疵点率小于.0%Data AnalysisData Analysis数据数据分析分析Keep moving.Based on Defect Rate
13、Report for month of June a.Problem Identification a.Problem Identification产产品品问题鉴问题鉴定定Data AnalysisData Analysis数据数据分析分析P11/54Keep moving.Based on Pareto Chart,the following defects are the main problems that contribute low quality:基于图表,疵点主要问题 1.Skipped stitches 跳线(25.7%)2.Broken stitches断线(15.6%)3.
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- 质量 持续 改进
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