JobSafety工作安全解析.pptx
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1、Agenda 培训内容General Awareness&Measures安全意识及保安措施Blood-borne Pathogens预防血液病毒措施Safe Lifting&Back Injury Prevention安全托举重物及预防背部受伤Avoiding Falls&Spills防止摔/滑倒Job safety 工作操作安全 第1页/共49页General Awareness&Measures安全意识及保安措施Rooms&Keys 房间及钥匙Only open the door of the room that you are working in.只可打开你所工作房间的房门Once
2、you have been issued a master key,keep it on you at all times.随身携带发放给你的万能钥匙Sign your key in and out.应签字领取及退还钥匙第2页/共49页General Awareness&Measures安全意识及保安措施Rooms&Keys 房间及钥匙Report broken doors,locks and chains.及时报告房门、门锁及锁链的破损情况。Obtain proper identification before allowing anyone into a room.经过仔细识别后,才允许他
3、人进入客房。第3页/共49页Report any weapons or other suspected contraband found in rooms to your supervisor.Dont touch it.如果在客房内发现武器或涉嫌非法物品时,应立即报告你的主管,不要擅自触摸这些物品。Follow Lost&Found procedures.Immediately report and deposit items found to the designated location.严格遵守失物招领程序,拾到物品立即报告主管并将物品存放在指定地点。General Awareness
4、&Measures安全意识及保安措施Rooms&Keys 房间及钥匙第4页/共49页Be careful when handling cash.Dont count money out in the open or leave cash out and unattended.处理现金时应格外小心,不要当众数钱或将现金放在无人看管区域。Lock personal items into a locker,your desk or other secure area.将个人物品锁在更衣柜、书桌或其他安全地方。Dont allow non-employees into the back of the
5、house.不允许非酒店员工进入后线区域。General Awareness&Measures安全意识及保安措施Avoid Theft 防盗第5页/共49页General Awareness&Measures安全意识及保安措施Be Aware 保持机警Report suspicious behavior or activities to your supervisor.如发现可疑行为或活动,立即报告部门主管。For your own safety,be careful to walk in well-lit areas.为了你的自身安全,应在照明条件良好的地方行走。Follow the hot
6、els specific security procedures.严格遵守酒店制定的具体保安程序。第6页/共49页General Awareness&Measures安全意识及保安措施Public Liability 公共责任Communication with the Media与媒体打交道时:Do not discuss Security incidents不要讨论安全事件Redirect to General Manager or Director Marketing&Communications who is authorized by General Manager由总经理或经总经理
7、授权的市场公关总监出面处理第7页/共49页General Awareness&Measures安全意识及保安措施 Public Liability 公共责任Injuries 遇到受伤者Comfort and assist安慰并提供帮助Be cautious须谨慎小心Contact Security immediately立即联系保安部Report any personal injury immediately to your supervisor 如遇受伤,立即报告直接主管第8页/共49页General Awareness&Measures安全意识及保安措施Public LiabilityMa
8、king Recommendation向客人进行推荐时:When recommending places or services,provide options and let the guest make the final decision.在向客人建议某场所或某项服务时,应向客人提供多种建议,由客人做最后决定。Do not make singular recommendations不要只给出单一的建议。第9页/共49页Blood-borne Pathogens血液病毒What are blood-borne pathogens?They are microorganisms in the
9、 bloodstream that can cause disease in humans,including deadly Hepatitis B and HIV/AIDS.何为血液病毒?它们是存在于人体血液中能够致病的微生物,其中包括致命病毒如:B类肝炎和爱滋病毒。Where are they found?They are found in blood or in body fluids containing blood such as semen,vaginal secretions,urine or feces.如何发现它们?在血液或含有血液的体液中,如:人体排泄物等。How coul
10、d I become infected at work?Blood borne pathogens can enter the body through the eyes,nose,mouth and most commonly,from a puncture in the skin from a contaminated object.在工作中何种途径会导致病毒的传播?血液病毒可通过眼睛、鼻子、嘴进入人体;但最普遍的传播方式是通过附有病毒的物体刺破皮肤感染病毒。第12页/共49页Blood-borne Pathogens血液病毒Common Hazards 常见隐患Blood or body
11、 fluids on sheets,towels,or other linen.床单、毛巾或其他布草上的血液或体液。Blood or body fluids on floors,sinks,tub,ect.地板、洗涤槽、浴盆等中的血液或体液。Needles usually found in wastebaskets,under the bed,between the mattress and in the bed linen.针头-经常会出现在废纸蒌、床下、床垫及床上的布草中。第14页/共49页Blood-borne Pathogens血液病毒Common Hazards 常见隐患Napkin
12、s,tissues,paper towels or rags in the room,usually found in the wastebasket.纸蒌里经常发现房间内的餐巾、面巾、纸巾或碎布。Broken glass that may have cut an infected person.可能划伤过被感染者的碎玻璃。Administering first aid to guest or employee injuries.对受伤的员工或客人实施紧急救护时。第15页/共49页General Precautions 预防措施Wear Personal Protective Equipmen
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- JobSafety 工作 安全 解析
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