商超零售卖场百货门店运营管理 沃尔玛 基础领导艺术培训课 Leadership Lesson07-Time Management.doc
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1、Store of Learning第七课培训店领导艺术阅读练习“High expectations are the key to everything.”高期望是每件事情的关键。 Sam Walton-山姆.沃尔顿LEADERSHIP LESSON领导艺术课程Time Management 时间管理In order to improve usage of time, it is critical that we understand time is a resource to be managed. As a competent Manager, you must be able to acc
2、omplish all daily tasks related to running your area within a given time period. This requires being able to:为了提高时间的利用率,我们认识到时间是一种可管理的资源是非常关键的。作为一个有能力的管理者,你必须能够在给定的时间段内完成与你所控制的领域有关的一切日常任务。这需要做到以下几点: Effectively use a time management tool (planner, daily workload, etc.)有效地使用时间管理工具(计划者、工作量等) become “f
3、luent” in managerial administrative1 tasks, such as evaluations, manpower planning, attending meetings, and following up with Associates“流利地”管理行政任务,例如评估、人力计划、参加会议,以及跟进员工工作 delegate effectively有效地授权 prioritize daily tasks according to the needs of your Center根据你的分销中心的需要排列日常工作的优先顺序Grocery is a fast-pa
4、ced industry and in Wal-Mart, a sense of urgency is required in order to complete all tasks within your day. This means that you must work smarter, not harder. Think about how you can become more efficient. Eliminating unnecessary tasks, delegating whenever possible, and never having to do a task ov
5、er. Keep in mind that at Wal-Mart, we are constantly trying to exceed the expectations of our customers, both internally and externally. Always do the best job you can possibly do, the first time. 食品杂货是一个行进步代很快的行业,在沃尔玛,为了完成你一天所有的工作,紧迫感是非常需要的。这意味着你必须更聪明的工作,而不是更努力。想想你如何才能变得更有效率。削减不必须的任务,尽可能地授权,从不重新做一项
6、任务。请记住在沃尔玛,我们不断地尝试超越顾客的期望,无论是本质还是外在。总是尽最大可能做得最出色,在第一时间。Within this section, we will list and detail nine steps to effective time management. Study each step carefully and see if there are some that will help you better manage your time now and in the future as your responsibilities grow.在这一部分,我们将列出并
7、详述有效的时间管理的9个步骤,用心学习每一步,看看是否有一些能帮助你在现在以及在你将来负责范围扩大后更好地管理时间。First Step List all the different things you do. Perhaps the easiest way to do this accurately is to keep a daily record for a week, listing all your primary job functions. Add to this list the tasks you do only occasionally. These chores, mo
8、re than likely, could be done at different times or by someone else. Once you start this habit of keeping a daily record of work, make it part of your routine. Before beginning the day, spend time planning your work for the day.第一步:列出所有你要做的各种事情,可能正确做这件事的最简单方法是保存一周的日常记录,列出你最初的工作职能。将你只是偶尔要完成的任务加在这个列表中
9、。这些零星锁事,非常可能可以在其它时间做或找别人来完成。一但你开始了保持做日常工作记录的习惯,使它成为你惯例的一部分。在你开始一天工作前,花时间为你今天的工作做一个计划。Second Step Figure the time you spend on each job. This is the average time under normal circumstances. Knowing the time each job requires will help you plan for time spent on that job in the future. Make a record o
10、f these allotments for each job.第二步,计划出你在每件工作上所花费的时间,这是在通常情况下的平均时间。知道每件工作所埯时间将帮助你在将来计划这项工作所需的时间,为每一项工作做一个这些分配的记录。Third Step Classify all things you do according to their importance. Examples would be:第三步:根据事情的重要性将他们分类。例如: Those jobs that are essential for you to do every day.那些工作对你而言每天者是必要的 Those jo
11、bs that are essential at definite, stated intervals.那些工作只在一定的,特定的时间是必要的 Those job that are essential but develop at unpredictable times and take an unpredictable amount of time to handle.那些工作是必要的,但其发生次数和所需的解决时间是不可预测的 Those jobs that are advisable and important if you can find the time to do them.那些工
12、作是可取和重要的,如果你能的找到时间来处理他们 Those jobs that may come up as emergencies.那些工作可能以紧急事件的形式出现 Those jobs that require time in planning and analyzing.那些工作需要时间来计划和分析Fourth Step Look for duplications of effort and eliminate them. You may be surprised how many jobs you redo everyday. A special problem in this ste
13、p is making unnecessary and multiple trips. Example: If you work on the floor, try to combine as many office trips into one as possible; take care of more than one task per trip.第四步:寻找或倍的努力并削减他们,你会惊讶地发现你每天重做了许多工作。在这一步一个特别的问题是作不必要的和复合的行程,例如:如果你在地面工作,尽量努力将尽可能多的办公行程联合起来:每次行程顾及多于一项的任务。Fifth Step Study y
14、our tasks to determine which of them can wholly or partly be delegated to others. You may have many qualified Associates who can do some of the detailed, repetitive jobs that are taking much of your time. Some Managers have a difficult time delegating. This is due, for the most part, to the strong w
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