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1、Five Disciplines of Management Quality and AbilityOrganizational Cultural Function and Content 3.6Question:What can we learn from the speech on the Alibaba culture by Jack Ma?Have A Think The collective behaviours,values and norms of organization members;The shared spirit and collective value standa
2、rd of organization members in accordance with the morality and pursuit of times;The ideology of an organization that promotes its development.What is the organizational culture?Lowest leve:market success Middle leve:system success Highest leve:culture successThree Levels of Enterprise SuccessMarket
3、success:If you come across a good market opportunity and you seize it,you will succeed.But this is the lowest level of success,because you cannot guarantee you will always be the lucky one.Three Levels of Enterprise SuccessSystem success:An enterprise cannot achieve sustainable development unless it
4、 has successful management.So,the enterprise should have a good system design as well as process architecture.Three Levels of Enterprise SuccessCulture success:When all the members in the organization form the collective values and develop a positive culture,the enterprise will build their strong co
5、mpetitiveness.Three Levels of Enterprise SuccessOrientation functionCondensation functionIncentive functionRegulation functionFunctions of Organizational Culture The organizational culture orients individuals values and behaviours into the organization objectives and collective values.1.Orientation
6、function The organizational culture influences members philosophy of life,world outlook and ways of thinking by specific values,beliefs and attitudes and unites them as a whole.2.Condensation functionGood cultural atmosphere generates an incentive mechanism,which motivates organization members enthu
7、siasm,initiative and creativity toward their work.3.Incentive function The organizational culture can bridge the gaps in regulations and authority-responsibility relationship to regulate and constrain members behaviours.4.Regulation function Surface layer:material culture Superficial layer:behaviour
8、 culture Middle layer:system culture Deep layer:spirit culture Edgar H.Schein Four Layers of Organizational Culture An enterprises outside“material layer”.Including name,trade mark,production,brochure,advertising and office environment,staff attire etc.Material Culture The dynamic representation of
9、an enterprises operation style,spirit and interpersonal relationships.Behaviour Culture An enterprises organizational structure and management system represented by its rules and regulations.System CultureCompany rules and regulations Common basic belief,value standard,professional ethics and spirit followed by leaders and members in an enterprise or organization.Spirit Culture In recent years,many enterprises advocate“wolf culture”.But some people regard it as“an inhumane culture”.Question:Do you agree with this?Why?Have A TryKey to the question,please see Exchange and Discussion.THANK YOU!
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